Privacy Policy
Last updated: October 8, 2026
1. Introduction
RestroQR ("we", "our", or "us") operates the RestroQR mobile application and website. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
For Restaurant Owners (App Users):
- Name, email address, and phone number (for account registration)
- Restaurant details (name, address, phone, menu items)
- Device token for push notifications (FCM)
For Customers (Website Users):
- Order contents, table identifiers and order status are stored to process orders
- No account creation is required to view menus or place orders
- If supplied with an order, customer name and phone number are stored with that order
- The restaurant-wide public order board shows order references, table labels, customer initials and status; it does not show full names, phone numbers, totals or order contents
- Anyone with the restaurant QR link can view this board. Its recent-order display window is not a database deletion or retention policy
- Public loyalty lookup is disabled until customer identity verification is available
3. How We Use Information
- To provide and maintain our service
- To send push notifications about new orders to restaurant owners
- To process and display food orders between customers and restaurants
- To generate earnings reports and analytics for restaurant owners
4. Data Storage and Security
The application uses bcrypt for password hashing and AES-256-GCM for table tokens. Production deployments should use HTTPS and restricted database access. Authorized restaurant owners can access their order records. Hosting, image storage and notification providers process data needed to operate those services.
5. Third-Party Services
We use the following third-party services:
- Firebase Cloud Messaging — for push notifications to restaurant owners
- Cloudinary — for image storage (restaurant logos, food item images)
- PostgreSQL hosting provider — for account, menu and order storage; the provider depends on the deployment
6. Data Retention
We retain your account data as long as your account is active. Order history is retained for restaurant analytics purposes. You can request deletion of your account and all associated data by contacting us.
7. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of push notifications at any time
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
codeuppath@gmail.com
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